benzjl1 Privacy Policy

1 Introduction

benzjl1 ("benzjl1," "we," "us," or "our") operates the online gaming platform accessible at benzjl1.vip (the "Platform"). As a data controller, benzjl1 is responsible for the collection, processing, storage, and protection of personal data provided by players, visitors, and other users of the Platform ("you" or "Data Subject").

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data collected through the benzjl1 Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and general use of the Platform.

This Privacy Policy should be read together with the benzjl1 Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2 Personal Data We Collect

benzjl1 collects the following categories of personal data from players and Platform users:

Identity & Contact Data:

• Full legal name, date of birth, and gender
• Philippine mobile number and email address
• Residential address (city, province, region)
• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys ID, driver's licence) submitted during KYC verification

Account & Financial Data:

• benzjl1 account username and encrypted password
• GCash or PayMaya account reference numbers used for deposits and withdrawals
• Bank account details (bank name, account number) provided for bank transfer transactions
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references
• Wallet balance and bonus credit history

Gameplay & Behavioural Data:

• Game session logs, including games played, bet amounts, win/loss records, and session duration
• Responsible gaming tool settings and usage history (deposit limits, self-exclusion status, cooling-off periods)
• Customer support interaction records, including chat transcripts and complaint history

Technical & Device Data:

• IP address and approximate geolocation derived from IP
• Device type, operating system, browser type and version
• Cookie identifiers and session tokens
• Platform access logs, including login timestamps and page navigation data

3 How We Collect Your Data

benzjl1 collects personal data through the following means:

• Direct Collection: Data you provide when registering a benzjl1 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Data collected automatically when you access or use the benzjl1 Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-Party Sources: Data received from payment processors (GCash, PayMaya, partner banks) in connection with financial transactions, and from identity verification service providers engaged by benzjl1 for KYC purposes.
• Regulatory Sources: Data received from PAGCOR or other Philippine regulatory authorities in connection with compliance obligations, including self-exclusion register checks.

4 How We Use Your Personal Data

benzjl1 processes your personal data for the following purposes:

• Account Management: To register, verify, maintain, and administer your benzjl1 account, including identity verification and KYC compliance.
• Service Delivery: To provide access to games, process deposits and withdrawals, credit bonuses, and deliver all features of the benzjl1 Platform.
• Financial Processing: To process payment transactions, detect and prevent fraud, and comply with anti-money laundering (AML) obligations under Philippine law.
• Regulatory Compliance: To comply with obligations under the DPA, PAGCOR regulations, AML laws, and other applicable Philippine legislation, including reporting obligations to regulatory authorities.
• Responsible Gaming: To monitor gameplay patterns for indicators of problem gambling, enforce responsible gaming tools, and comply with self-exclusion obligations.
• Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of benzjl1 support services.
• Marketing & Promotions: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where permitted by applicable law. You may opt out of marketing communications at any time via your account settings.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, security, and performance of the benzjl1 Platform.
• Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security incidents.

5 Legal Basis for Processing

benzjl1 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and benzjl1 (i.e., the Terms & Conditions), including account management, game access, and financial transactions.
• Legal Obligation: Processing is necessary for benzjl1 to comply with applicable Philippine laws and regulations, including PAGCOR requirements, AML obligations, and NPC directives.
• Legitimate Interests: Processing is necessary for benzjl1's legitimate interests in fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, benzjl1 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6 Data Sharing & Disclosure

benzjl1 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. benzjl1 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, and partner banks, to the extent necessary to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML screening service providers engaged by benzjl1 to verify player identities and screen against sanctions lists.
• Game Software Providers: Licensed game software providers who supply the games available on the benzjl1 Platform, to the extent necessary for game operation and fairness auditing.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, Philippine law enforcement agencies, and other competent authorities, where disclosure is required by law, court order, or regulatory directive.
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers engaged by benzjl1 to operate and secure the Platform, subject to contractual data processing agreements.
• Professional Advisers: Legal counsel, auditors, and compliance consultants, where disclosure is necessary for the provision of professional services to benzjl1.

All third parties with whom benzjl1 shares personal data are required to process such data in accordance with applicable data protection laws and benzjl1's data processing instructions. benzjl1 does not transfer personal data outside the Philippines except where necessary and subject to appropriate safeguards as required by the DPA.

7 Data Retention

benzjl1 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account Data: Retained for the duration of your benzjl1 account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under Philippine law.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable AML and financial regulations.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or regulatory purposes.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.
• Technical & Log Data: Retained for up to twelve (12) months, unless required for longer periods in connection with a security investigation or legal proceeding.

Upon expiry of the applicable retention period, benzjl1 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

8 Data Security

benzjl1 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the benzjl1 Platform.
• Encryption of sensitive data at rest, including passwords (stored as salted cryptographic hashes) and financial account references.
• Role-based access controls limiting benzjl1 staff access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the benzjl1 Platform and infrastructure.
• Multi-factor authentication options for benzjl1 player accounts.
• Continuous monitoring for suspicious activity, unauthorised access attempts, and data breach indicators.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, benzjl1 will notify the National Privacy Commission and affected Data Subjects in accordance with the requirements of the DPA and NPC Circular No. 16-03.

9 Cookies & Tracking Technologies

The benzjl1 Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse Platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the benzjl1 Platform, including session management, authentication, and security. These cookies cannot be disabled without affecting Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, to personalise your benzjl1 experience.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the benzjl1 Platform, enabling benzjl1 to improve features and performance. These cookies are only set with your consent.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of benzjl1 marketing campaigns. These cookies are only set with your explicit consent.

You may manage your cookie preferences at any time through your browser settings or the benzjl1 cookie consent tool. Please note that disabling certain cookies may affect the functionality of the benzjl1 Platform. For more information on how to manage cookies in your browser, refer to your browser's help documentation.

10 Your Data Privacy Rights

As a Data Subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by benzjl1:

• Right to be Informed: The right to be informed of how your personal data is collected, processed, and used, as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data benzjl1 holds about you, and information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by benzjl1.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to benzjl1's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe benzjl1 has processed your personal data in violation of the DPA.

benzjl1 may need to verify your identity before processing a data subject request. benzjl1 reserves the right to decline requests that are manifestly unfounded, excessive, or that would require benzjl1 to violate its legal obligations.

11 Children's Privacy

The benzjl1 Platform is strictly intended for adults aged 21 years and above, in compliance with Philippine gaming regulations. benzjl1 does not knowingly collect personal data from persons under the age of 21.

If benzjl1 becomes aware that personal data has been collected from a person under 21 years of age, benzjl1 will immediately suspend the associated account, delete the personal data in question, and take appropriate action in accordance with applicable regulations. If you believe that a minor has registered a benzjl1 account, please contact benzjl1 support immediately.

12 Changes to This Privacy Policy

benzjl1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or benzjl1's data processing practices. When material changes are made, benzjl1 will post a notice on the Platform and, where practicable, notify registered players by email.

The revised Privacy Policy will take effect from the date indicated in the "Last Updated" notice at the top of this page. Your continued use of the benzjl1 Platform after the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you do not agree to the revised Policy, you must cease using the benzjl1 Platform and may request account closure by contacting benzjl1 support.

benzjl1 encourages you to review this Privacy Policy periodically to stay informed about how your personal data is being protected.

13 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or benzjl1's data processing practices, please contact the benzjl1 Data Protection Officer:

For complaints regarding benzjl1's handling of your personal data that have not been resolved to your satisfaction, you may lodge a complaint with the National Privacy Commission of the Philippines through the NPC's official channels.